1. End of access
There is no subscription and no automatic charge. Your wallet is only topped up when you choose to add funds, and unused credit does not expire.
2. Access payments
Confirmed payments cover access to the service and are generally non-refundable once a location request has been submitted.
3. Refund requests
If you were charged in error, if the service was unavailable, or if you believe a charge is incorrect, contact info@locyvo.com within 14 days of the charge with your account email and the invoice date. We review each request individually and issue refunds to the original payment method where due.
4. Statutory rights
This policy does not affect the rights you have under consumer law in your country, including any statutory withdrawal period that applies to you.