1. Cancelling
You can cancel your subscription at any time from the billing page. There is no cancellation fee. Cancelling stops future charges; your access remains until the end of the period you have paid for.
2. Introductory period
The 3-day introductory charge covers immediate access to the service and is generally non-refundable once a location request has been submitted.
3. Refund requests
If you were charged in error, if the service was unavailable, or if you believe a charge is incorrect, contact info@locyvo.com within 14 days of the charge with your account email and the invoice date. We review each request individually and issue refunds to the original payment method where due.
4. Statutory rights
This policy does not affect the rights you have under consumer law in your country, including any statutory withdrawal period that applies to you.